How many guests can the house accommodate?
Up to 15 guests, children included. This limit applies day and night: events such as weddings or christenings that bring more people during the day are not accepted.
What is the minimum stay?
2 nights minimum, 3 nights during French school holidays and 5 nights in July and August. The classic weekend runs from Friday late afternoon to Sunday morning; the relaxed weekend from Friday midday to Sunday late afternoon.
What are the check-in and check-out times?
For nightly stays, check-in is between 5 pm and 8 pm and check-out is before 10 am. The weekend packages have their own times: Friday late afternoon to Sunday morning for the classic weekend, Friday midday to Sunday late afternoon for the relaxed weekend.
When is the pool open?
The large secure 7 × 12 m pool and its pool house are open from 15 May to 15 October.
Where is Maison HOPE?
In Saint-Cergues, Haute-Savoie (France), in a quiet, easy-to-reach hamlet: 15 km from Geneva and the beaches of Lake Geneva, 20 km from Yvoire, 30 km from Évian and 50 km from Annecy. Hiking trailheads are 10 km away and the Hirmentaz ski resort 25 km away.
Are pets allowed?
No, pets are not allowed. Smoking is not permitted inside the house.
How do I book Maison HOPE?
Send your request with your dates and number of guests, or call Émeline. She will reply within 24 hours and call you to introduce the house, its particular features and the association’s project. Your stay is booked once Émeline has approved it, with a rental contract.
What are the payment terms?
A 30% deposit is paid on booking, and the balance one month before the start of your stay. A €500 security deposit is paid by bank transfer and must reach us at least 24 hours before your arrival; it is returned to you by bank transfer, no earlier than 48 hours after your departure. Tourist tax, €1.50 per adult per night, is added to the rental price.
What happens if I cancel my stay?
If the house can be re-let for the same period on satisfactory terms, the association will refund you. If it cannot be re-let, the 30% deposit is kept by the association and the balance of the rent remains payable.
Where does my rental money go?
All year round, the HOPE association welcomes women affected by cancer to this house, free of charge. By renting the house, you support the association’s work.
